We can’t wait to have you back to continue your fitness journey with us. Our facilities team will be undertaking a series of inspections and servicing procedures to make sure that our fitness centres are safe to welcome you back.

For your safety and wellbeing, we have implemented a booking system via our new mobile app to manage the number of people in the club at any one time, and taking into consideration safe social distancing guidelines. As such, you are required to download the new mobile app and book your gym floor access and/or classes prior to your club visit.





Learn more about our new mobile app here.
During this period of time, our fitness centres will remain closed until the assessment and inspections are completed.

Please click here on fitness centres reopening dates and business operation hours.

THE PROCEDURES INCLUDE:

MECHANICAL, ELECTRICAL, PLUMBING AND WATER SYSTEMS ASSESSMENT

To inspect and test incoming voltage and power outlets.
To clean air filters and service all air conditioning units.
To ensure all emergency life-saving systems are operational.
To ensure water systems are flushed and sterilised in compliance with local authority standards. This includes drinking fountains and water in the showers.

FITNESS EQUIPMENT ASSESSMENT

Thoroughly service and clean all fitness equipment according to manufacturer guidelines.

OTHER ASSESSMENTS

To ensure the conditions of floors, walls, ceilings, doors are non-defective.
To ensure fire extinguishers are operational, emergency escape routes are clear.
To ensure the sound system, TVs, WiFi are operational.

As you return, below are the safety measures we have implemented for your wellbeing:

Bring your own gloves, mats and water bottles.
Have your temperature checked and hands sanitised when you enter and leave.
Keep a safe distance from others on the gym floor.
Wipe down equipment before and after use.
Avoid contact between your water bottle and water dispenser while refilling.


APART FROM OUR OWN TECHNICIANS, WE WILL BE WORKING CLOSELY WITH OUR PARTNERS SUCH AS LANDLORDS AND CONTRACTORS TO MANAGE OUR FITNESS CENTRES’ INSPECTIONS AND SERVICING. PLEASE BEAR WITH US WHILST WE GET OUR FITNESS CENTRES UP AND RUNNING.


FITNESS CENTRE REOPENING SCHEDULE

Fitness Centre
Opening Date
Operation Hours
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am
Club Name A
24 Apr 2020
8am-12am

Don’t forget to download our new mobile app to book your gym floor access and / or classes prior to your club visit.





Learn more about our new mobile app here.

FAQ

  • WHEN WILL THE CLUBS REOPEN?
    We resumed operations in all clubs on Friday 8 May 2020 at the usual opening times.
  • WHY DO YOU NEED SUCH A LONG TIME TO REOPEN?
    We can’t wait to have you back to continue your fitness journey with us. However, in order to ensure that our clubs are safe for you to train and for our staff to work in, we will be undertaking a series of assessments, inspections, and maintenance procedures which include (but are not limited to) the below:

    MECHANICAL, ELECTRICAL, PLUMBING AND WATER SYSTEMS ASSESSMENT
    • To inspect and test incoming voltage and power outlets
    • To clean air filters and service all air conditioning units
    • To ensure all emergency life-saving systems are operational
    • To ensure water systems are flushed and sterilized in compliance with local authority standards. This includes drinking fountains and water in the showers.
    • To clean and chlorinate all swimming pools.

    FITNESS EQUIPMENT ASSESSMENT
    • Thoroughly service and clean all fitness equipment according to manufacturer guidelines

    OTHER ASSESSMENTS
    • To ensure the conditions of floors, walls, ceilings, doors are non-defective
    • To ensure fire extinguishers are operational, emergency escape routes are clear
    • To ensure the sound system, TVs, WiFi are operational
    • To ensure all lockers, hair dryers are functioning and powered up
    • To ensure temperature of sauna, steam room are set at the correct temperature as well as deep cleaned
  • WHAT ARE THE SAFETY PRECAUTIONS  IN PLACE WHEN YOU REOPEN?
    Before our club closure, we have taken additional precautionary measures to ensure the health and safety of all our cardholders, guests and staff alike, in all Fitness First clubs. We have:
    • Stepped up the frequency of cleaning and wipe downs of our equipment and surfaces.
    • Provided hand sanitisers and anti-bacterial sprays for member, guest, and staff use.
    • Implemented mandatory staff travel declarations.
    • Implemented temperature checks and travel declarations for cardholders and guests upon entry to clubs – anyone recording a temperature above 37.5oC or is experiencing flu-like symptoms such as coughing, runny nose and sore throat will be declined entry.
    • Mandatory temperature checks for staff twice daily.
    • Increased communications to staff and cardholders to educate them about the virus.
    • Empowered our General Managers and club teams to monitor guests and cardholders who, if exhibit any flu-like symptoms or seem unwell, to politely ask them to leave the premises and seek immediate medical attention.
    • Advised staff to avoid physical contact with cardholders and guests as appropriate. Correction of movement and/or posture will be done verbally or through demonstrations.
    • We have also implemented additional control measures to ensure sufficient social distancing including: Reducing the capacity of Group Fitness classes - all booking of classes will be strictly via Class Booker

    When we reopen, we encourage you to bring the below for personal hygiene purposes:
    • Boxing gloves
    • Aerial yoga hammock
    • Yoga mat
    • Water bottle
    • Towel
    • Workout attire.

    We encourage all cardholders to continue to observe good personal hygiene, maintain good gym etiquette and be socially responsible. It is a collective effort to keep yourself, your loved ones and everyone safe.
  • WILL THERE BE RESTRICTIONS / LIMITATIONS ON CARDHOLDERS ENTERING THE CLUB?
    All Visitors are required to wear a mask upon entering and exiting the facilities.

    Upon entry, all visitors must complete and fulfill a health declaration form at the front desk.
  • ARE YOU LIMITING THE AMOUNT OF PPL IN THE GYM AREA AND STUDIOS?
    Our Group Exercise classes have had their maximum capacity reduced to 7 cardholders and 1 instructor (total 8). We are encouraging all visitors to practice social distancing as best they can. We have also implemented restrictions on cardio machines, so you are required to leave a gap between treadmills, rowing machines, etc.
  • WHAT DO I NEED TO DO TO ACCESS THE CLUB UPON ITS REOPENING?
    Before your visit
    You’ll need to pre-book access to the following through our new mobile application. Pre-booking on the app is mandatory to:
    Access the gym floor (subject to availability – select ‘Gym Floor Access’ on the app)Book your spot for your preferred group exercise class (subject to availability).

    During your visit
    Please observe the following guidelines:
    Show your app to our Front of House team to verify your booking.Have your temperature checked at Front of House upon entry – we reserve the right to deny entry if your temperature is 37.5 degrees and above. Sanitise your hands upon entry and exitWear a mask at all timesObserve good personal hygiene including wiping down equipment before and after useObserve safe social distancing at all times.
  • IF I JUST WANT TO USE THE CARDIO/ STRENGTH AND/OR FREE WEIGHTS AREA, DO I STILL NEED TO MAKE A BOOKING?
    Yes, you must make a booking in order to gain access to the gym - select ‘Gym Floor Access’ on the app (subject to availability of slots).
  • IF I WANT TO JOIN A GROUP FITNESS CLASS, DO I NEED TO BOOK BOTH ‘GYM FLOOR ACCESS’ AND THE GROUP EXERCISE CLASS?
    No, you only need to book a spot in the group exercise class you wish to attend, subject to availability of slots in the class. You must make your booking prior to coming to the gym.
  • HOW LONG CAN I STAY IN THE GYM?
    This will depend on the slot Gym Floor Access and/or group exercise class slot, which you must book prior to your visit to the gym.
  • DOES THE TIME SLOT INCLUDE THE TIME I WILL NEED TO SHOWER / CHANGE?
    Yes, the time slot will cater for time to allow for a quick shower/ change.
  • WHY DO I NEED TO BOOK GYM FLOOR ACCESS?
    We have implemented this new booking system to manage the number of people in the club at any one time, and taking into consideration safe social distancing guidelines. This, together with some other new in-club guidelines, seek to mitigate the health risks surrounding Covid-19. We continue to monitor the circumstances surrounding this global health pandemic and will adjust our policies accordingly in response to new developments.