Hiring Gym Service Consultant - Career at Fitness First Malaysia

SERVICE CONSULTANT

Service
Service
Club Icon
Club
Klang Valley
Klang Valley

reporting line

Club General Manager/ Operation Team Leader

role overview

Ability to create a delightful atmosphere to members. Work within a small team environment, the objective being the smooth co-ordination of the front desk services and to provide consultation of membership sales and process. The role requires the individual to work independently and as part of a team.

  • responsibilities
    • Able to do sales presentations & tours of the club.

    • Able to create interest in the club as well as selling in person & over the telephone.

    • Front desk administration, documentation, handling cash sales and cashier.

    • Must be computer literate with good knowledge of MS Office.

    • Pleasant personality, service oriented, a team player, organized and meticulous.

    • To be responsible and always be on time for working your scheduled hours.

    • To administrate the membership data-base using system, recording all necessary information.

    • To support the Manager and action reports and information required for monthly meetings.

    • Handle guest feedback and inquiry professionally, take ownership of the issues.

    • Always be polite to members and always use member’s names when greeting them on entry.

  • Behaviour/ attitudes
    • Active and eager in achieving sales targets in a positive & dynamic environment.

    • Willingness to work long hours.

    • Energetic and possess a genuine interest in communicating the effectiveness of exercising.

    • Determine, motivated, ambitious, confident and relentless in the pursuit of sales.

    • Passionate about health and fitness and takes pride in own personal appearance and well-being. Lives an active lifestyle.

    • Enjoys working for a company that has a youthful and fun working environment with a healthy work-life balance.

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